1 reviews | Active since Aug 2016
No response and no service
<p>I have written to Vodacom customer service with my problem. Customer service referred my problem to Vodacom Risk & Forensic who inturn referred me to Vodacom Legal Support. My first contact with Vodacom was many months ago and my first contact with Vodacom legal was 6 weeks ago.</p> <p>I approached Vodacom directly on the advice of my attorney.</p> <p>I have sent many reminders to Vodacom about my problem. Vodacom Legal will not even have the decency to acknowledge receipt of my query even though I send weekly reminders. Customer service is ZERO and they do not have the time to reply in six weeks.</p> <p>I am not a Vodacom customer and would not reccomend that anybody who wants to deal with a service related operator become a customer.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
