NB
Natalie B
1 reviews | Active since Nov 2010
06 Dec 2018, 09:08
No response after they respond that a Consultant will call me and no notice of cancellation yet
Good Day Vodacom up to know no Consultant called me and tomorrow is the 6 December then my 7 Days to cancel is over are you waiting for that and up to today 5 December 2018 no sms no mail to confirm the cancellation of the new TopUp and the old 3GIG for R149 I will not pay pro-rata per day after the 1 December 2018 for your mistake WONDERFUL RESPONSE
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Dec 2018, 09:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Dec 2018, 09:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NB
Natalie B's updateReviewer Update
06 Dec 2018, 09:29This is the reply every time but no Consultant no call
NB
Natalie B's update06 Dec 2018, 09:29
Reviewer Update
This is the reply every time but no Consultant no call
NB
Natalie B's updateReviewer Update
06 Dec 2018, 15:14No response after they respond that a Consultant will call me and no notice of cancellation yet
Good Day Vodacom up to know no Consultant called me and tomorrow is the 6 December then my 7 Days to cancel is over are you waiting for that and up to today 5 December 2018 no sms no mail to confirm the cancellation of the new TopUp and the old 3GIG for R149 I will not pay pro-rata per day after the 1 December 2018 for your mistake WONDERFUL RESPONSE
Which year will you respond I will not pay this account because of Vodacom not responding
NB
Natalie B's update06 Dec 2018, 15:14
Reviewer Update
No response after they respond that a Consultant will call me and no notice of cancellation yet
Good Day Vodacom up to know no Consultant called me and tomorrow is the 6 December then my 7 Days to cancel is over are you waiting for that and up to today 5 December 2018 no sms no mail to confirm the cancellation of the new TopUp and the old 3GIG for R149 I will not pay pro-rata per day after the 1 December 2018 for your mistake WONDERFUL RESPONSE
Which year will you respond I will not pay this account because of Vodacom not responding