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MMABAGAKI M

1 reviews | Active since Aug 2015

22 Sept 2017, 11:25

No response after querying disappearance of my data

Vodacom does not really take customers serious My data disappeared, i called them even today I am still waiting. It took them seconds to take my data but now I am left in the dark. No one is calling as to how this issue is going to be resolved. The y are so defensive of their mistakes, i have it so much

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Replies (1)
Vodacom
Vodacom's reply22 Sept 2017, 11:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team