NO RESPONSE AFTER PROMISE OF INVESTIGATION

I LOGGED A COMPLAINT AFTER MY AIRTIME DISAPPEARED. IMMEDIATELY AFTER POSTING MY COMPLAINT HERE I GOT SMSs THAT MY CASE IS UNDER INVESTIGATION BUT EVEN NOW I AM STILL WAITING.<br> <br> VODACOM DOES NOT REALLY CARE ABOUT THEIR BAD SERVICE. THEY UNDERESTIMATE THE POWER OF CUSTOMER CARE. THEY EXIST BECASUE OF US BUT THEY FORGETTING THAT.<br> <br> I AM DEFINATELY FORWARING THIS CASE TO MY COMPANY AS THIS IS A BUSINESS PHONE. THEY TAKE GOVERNMENT CONTRACTS FORGRANTED