1 reviews | Active since Nov 2017
No response after more than 3 weeks
I did an upgrade online on the 21st October and was told delivery would be 3-4 working days. It is now close to 4 weeks and I have heard nothing from Vodacom and no delivery either. Every time I call their after sales service I get told they cannot help. Who call I call to actually tell me where my order is and when I can expect delivery???
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team