No response after complaining 07/03/2019

I submitted a complaint to Shameel Joosub’s email on 07/03/2019... to date EDLIN NAIDOO has failed to contact me and assist me with my complaint... he keeps sending emails to say he is investigating, however nobody is phoning to confirm if call recordings were retrieved or if I am going to receive the device I requested at the price that was confirmed...

I am not going to stop complaining until I receive proper feedback and resolution...

Before contacting me please ensure that you investigate and listen to all calls... I am not going to take the contract for R520.00 when I had requested one for R499 and Vodacom failed to contact me on the right number...

This is my 5th complaint to vodacom since 07/03/19

This is unacceptable...