1 reviews | Active since Jul 2011
no response after 6 days
I cannot dial out since 19 January. On 19 Jan I called 111 and reported it, I was told "I have reached my limit". I take it to mean there is some kind of maximum amount I can spend per month on calls, and that I have reached that maximum. I asked for the maximum to be lifted and was told she will log a call, I haven't heard anything for 6 days now.
Why does it take 6 days to come back to me? I cannot make calls.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused in this regard.
We have requested feedback from the Acquisitions Support Team
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused in this regard.
We have requested feedback from the Acquisitions Support Team
Regards
RoderiqueLategan