JP
Johan P
1 reviews | Active since Jun 2020
05 Apr 2022, 10:04
No response after 18 emails
I wrote a totale of 18 emails to vodacom and logged a complaint telephonically. I haven't received a single reply yet on why they keep on canceling my vodacomlife policy. This is the second time now and no one can say what the problem is and why this keeps on happening.
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Vodacom's replyOfficial
05 Apr 2022, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2022, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team