No Response after 1.5 weeks !!!

I have 2 complaints with Vodacom:<br> 1. I have a 5gig + 5gig nightsurfer LTE sim in a router for R250/pm. When my data is finished the internet stops. When i checked my billing i saw that i was being charged R1500 for Dec and R1900 for Jan. When i queried this i was told that i used out of bundle rates at R2/meg. Not sure how, as when i run out they cut me. I was then asked it i want a cap on the data when finished which i agreed to. The lady explained that even if there is a cap on the out of data cost it will still not cut off unless i end the session and open it again by closing the browser and opening it again. She then said dont i get the sms to say my data is nearly finished and i explained the LTE sim is in a router and cannot receive smses!!!<br> <br> 2. I ran out of data and used the app to reload 10gig, the app said the transaction failed and i tried again and it said the same thing. I looked at the website a week later and saw i had 20gig loaded. I called the call centre 3 times in the last month and logged a query on the website trying to cancel 10gig to no avail. I have given up...!<br> <br> So if you want monthly surprises and poor service.... give them a try.