NO RESPONSE ABOUT COMPLAINT
I sent a complaint to you in Friday about ***** on my account. It is now Wednesday and not a word from you. If a person could call you from overseas it would be easier but I cannot get through . I EXPECT SOME SORT OF REPLY TOMORROW.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Oct 2021, 06:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Oct 2021, 06:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Oct 2021, 07:57Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the below feedback was provided "Kindly forward an email with request and I.D. Copy to *** for further investigation and feedback."
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply27 Oct 2021, 07:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the below feedback was provided "Kindly forward an email with request and I.D. Copy to *** for further investigation and feedback."
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,