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Replies (3)
Vodacom's replyOfficial
26 Nov 2022, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2022, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WN
William N's updateReviewer Update
30 Nov 2022, 03:22This has been going on since the 17th, Risana kudos to her, she responded on time. I am being told someone is trying to call me at times when I more likely to either be in a meeting or having heavy call traffic. I would appreciate if I do receive at least an email from the Vodacom legal team or call me on my alternative number +***
WN
William N's update30 Nov 2022, 03:22
Reviewer Update
This has been going on since the 17th, Risana kudos to her, she responded on time. I am being told someone is trying to call me at times when I more likely to either be in a meeting or having heavy call traffic. I would appreciate if I do receive at least an email from the Vodacom legal team or call me on my alternative number +***
WN
William N's updateReviewer Update
02 Dec 2022, 10:53There is still no resolution to this issue I have been calling everyday since the 17th of November, and each day I am told that issues take 24 to 48 hrs to be attended to.
WN
William N's update02 Dec 2022, 10:53
Reviewer Update
There is still no resolution to this issue I have been calling everyday since the 17th of November, and each day I am told that issues take 24 to 48 hrs to be attended to.