1 reviews | Active since Nov 2017
No response
I took out a new contract on the 16/04/2020 as I desperately need one. Everything was finalized on the 17/04/2020 I was advised the phone should be delivered from Monday onwards.
I really don't have an issue with the waiting,what I hate is that its impossible to get through to you or that no one has even bothered to call to confirm the details of the delivery address as it say it needs full delivery address on the tracking order which means that cellphone is where?
I called RAM they said the courier never picked up the phone ,yesterday it showed that it was consigned at the clients site.
I understand with Covid -19 not a lot of people are working but this is unacceptable.
Can someone please call me on *** to confirm the details of the delivery address
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team