JF
Johann F
1 reviews | Active since Feb 2020
05 Jul 2022, 16:17
No response
I have asked them to change the monthly extra minutes that somehow got added to my account. This was done 2or 3 months ago and still it has not been done. I have complained and. I thing happens. It seems you only get a response from Vodacom if you complain on here!
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Vodacom's replyOfficial
06 Jul 2022, 08:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2022, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team