ED
Elizabeth D
1 reviews | Active since Oct 2013
14 Jul 2016, 20:04
NO RESPONSE
<p>Nobody from Vodacom contact me in connection with my account for June. They are shining in their absence with an answer for me. I am fedup with their service. Really. I expect at least an answer by now. There service is pathetic. I wish I could say it was'nt. But I am disappointed to say the least. Wish I can go to the newspapers with this. I just think many clients may step forward with the same feeling. Because of their incompetence with my debit order with June, they received a double payment. And nobody come forward to explain for me why and when they are going to re-imburse me.</p>
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Vodacom's replyOfficial
15 Jul 2016, 04:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2016, 04:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,