MP
Mona P

1 reviews | Active since Jul 2016

04 Jul 2016, 04:01

No response

<p>Hi There </p> <p> </p> <p>So i have emailed vodacom regarding canceling my expired contracts which I keep getting billed for as well as my roaming not working . I have had no response in 3 weeks and very dissapointed to have to complain on here . </p> <p> </p> <p>I got billed more this month than any other month yet i am on top up and I am in america currently so I cannot even use my vodacom phone . </p> <p> </p> <p>I would really like to just cancel my vodacim contract once off . </p>

0
Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 04:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,Vodacom Consumer Website Team

Best regards,