No response

I contacted two Vodacom outlets in East London to aquire a UAG protective case for my Samsung Note 4. I called and asked if they had stock. Both dealers told me agents were busy and they would call me back. This was on the 14th of December . I did not receive any feedback. i had to call again and was told they had. I drove there to be told that its out of stock. <br> I have asked if they can be sourced as i know they sell those products as i had purchased one three days prior.<br> <br> I then emailed Vodacom customer care and received an automated response with reference number 004G~GCSM and i would be contacted in 24 hours. Its now the 30th December and i am still waiting !<br> <br> This is not how customers should be treated !