FA
Farhana A
1 reviews | Active since Aug 2025
10 Sept 2025, 15:54
No response
I am still waiting for a response since Friday the 5th of September. I now received a sms that Vodacom canceled my debit order.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Sept 2025, 07:07 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply11 Sept 2025, 07:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
FA
Farhana A's updateReviewer Update
12 Sept 2025, 08:57Hi there, I have not heard from a representative from Vodacom. I need this sorted out so I can pay my account before Vodacom suspends my line. Please can someone call me. I tried calling, no assistance received.
FA
Farhana A's update12 Sept 2025, 08:57
Reviewer Update
Hi there, I have not heard from a representative from Vodacom. I need this sorted out so I can pay my account before Vodacom suspends my line. Please can someone call me. I tried calling, no assistance received.