mM
merium M
1 reviews | Active since May 2014
24 Feb 2015, 12:41
NO RESPONSE
Vodacom is failing to give me feedback even after I sent my proof via email,showing that I am not the one subscribing the data bundles. They are very quiet as if this is not a serious matter...they are waiting to deduct my money again this monthend for data that I ddnt use! What did they do with the proof that I sent? Nothing! n they dont even bother coming back to me with feedback,all they want is the money for data that I never received! I will never refer anyone I know to Vodacom n I will make sure everyone knows abt your poor service n not caring for customers! All u care abt is money but do it the right way guys! Are you that desparate???
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Replies (1)Vodacom's replyOfficial
24 Feb 2015, 13:23Hello MantwaM,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2015, 13:23
Official
Hello MantwaM,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
