CC
Colin C
1 reviews | Active since Dec 2011
17 Jun 2015, 10:41
No Response
This morning I tried to call the Vodacom Customer Care Call Centre.<br> To be held on the Line for 17min 36sec without being put through to an operator is shocking!<br> All you hear is the monotonous tone of the computer voice urging not to hang up. \Your call is being transferred to next available operator."<br> Do you only have 1 operator working at a time"
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Vodacom's replyOfficial
17 Jun 2015, 15:43Hello colincloete,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jun 2015, 15:43
Official
Hello colincloete,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
Best regards,