No Response
Trying to get some info from customercare e -mail address and all I get back is blank e-mail "authentication response" and no content. 3 times. Trying to phone is pointless cause you can only speak to a robot and not an agent.
Pathetic,
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Jul 2019, 08:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2019, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jul 2019, 12:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2019, 12:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,