No response

After all the fighting I have received my parcel from RAM Big ups to them, :-)

But i am still disappointed in Vodacom, because they do not respond to my complaints. They are still not following up with their clients. when they do respond its automated with no solution to the problem.

No updated was sent to me about my parcel, but they were very quick to give me an excuse on why my parcel was not delivered and that I need to wait for the investigation to be completed before they can deliver my parcel.

Question: Now that i have received my parcel it does not change anything about the investigation, i believe i am right in saying that, unless you wanted the guys to return the device that was taken when the delivery vehicle was hijacked. (not sure)

But Thank you :-) This is actually something to learn from when it comes to your customer service.