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I have a contract with Vodacom for the past 23 months, the contract ends 2017 December. To terminate the contract I must give a month notice, I called cancellation department at Vodacom in time to terminate, but Vodacom refused telling me my account is in areas of R142. Because I know I pay full amount of my monthly payments I demanded thorough check. They then say i added a number on my account hence the areas of R142. They say account was opened in Cape Town at Incredible Connections. I've never been to Cape town and I never opened and never added a number. Called Vodacom they then said I must go to Police station for affidavit and a copy of my ID and send it to Vodacom ***** department. I did all that on the 8th November 2017 they said they will give feedback after 7 working days. It's the 5th of December I never had any call from the ***** department. I CALL VODACOM FOR ANY PROGRESS BUT NOTHING HAPPENING.