sS
stacey S
1 reviews | Active since Oct 2013
15 Apr 2015, 08:11
NO RESPONSE
First Vodacom sends out a notification about the increase in the subscriptions. <br> Then - every time I have tried to phone customer care, I cannot get through.<br> My emails are not responded to.<br> I WANT A COPY OF MY ORIGINAL CONTRACT!!!<br> I also want my statements and invoices to be sent to sent to me in PDF format! I have requested this numerous times! the past 2 months statements I cannot view!!!<br> Vodacom - sort yourselves out quickly. I want the things I have requested!!<br>
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Replies (1)Vodacom's replyOfficial
15 Apr 2015, 08:22Hello gogga10,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Apr 2015, 08:22
Official
Hello gogga10,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
