GM
Gwyneth M
1 reviews | Active since Jan 2017
05 Jan 2017, 16:11
No response
<p>I complained to Vodacom on 9 November 2016. I received a complaints number. I have not heard from them since. I have tried many times, via callcentres (different each time so no hope of getting the same employee) and have been told my complaiint was beig 'escalated'. NO ONE has contacted me to explain. What a company!</p>
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Vodacom's replyOfficial
06 Jan 2017, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jan 2017, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,