No response

<p>Good day</p> <p> </p> <p>I have emailed Vodacom on a number of occasions since Nov 2016. I have responded to the automatic questions to prove that I am the user, but still have received no response.</p> <p> </p> <p>It was regarding a special 10x bonus purchase I got via SMS. If I recharged for R150 so I would of gotten R1500. I only saw R400 from the purchase.</p> <p>I really get irritated with the fact that offers are not carried out as they say they would. As a customer I made a special point to purchase the relevant amount and as the service provider you should carry out what you proposed to me.</p> <p> </p> <p>Very frustrated. </p>