1 reviews | Active since Nov 2014
No response
<p>This is the third time writing a review and you keep responding but no one is calling me. I have cancelled my upgrade and returned the handset but my contract is still not cancelled and i cant do a new upgrade as is telling me that my upgrade which i returned the handset is still valid till 2018. Dont just provide an automatic response but someone should actually call me</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,