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andrea L
1 reviews | Active since Dec 2012
14 Sept 2016, 22:03
No response
<p>It's almost a year and I'm not able to port my vodacom number to my preferred network. I've got many reference numbers from the call centre and walk-in centre at Gateway Shopping Mall. I was told my problem can be sorted but I'm still waiting. I've had my vodacom number for many years and now it's just gone. Can this be sorted asap?</p>
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Vodacom's replyOfficial
15 Sept 2016, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2016, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,