EV
Elizabeth V

1 reviews | Active since Feb 2017

13 Feb 2017, 22:55

NO RESPOND FROM VODACOM

<p>On Wednesday 8 February a lady from Vodacom called. She confirmed that the contract in despite is cancelled and that she will assist me to get my refund.</p> <p> </p> <p>Today is the 13th February and it is 23h00 and I still wait for my refund. </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team