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maria M
1 reviews | Active since Mar 2018
10 Apr 2020, 12:15
No respond from my complaint
On 01 april I wrote complaint to vodacom the did not respond am still waiting for feedback. Vodacom block my no. Without informing me on their process. Please unlock my phone as per our agreement between me and the consultant on the 30 march. She requested me to pay before 3rd of april fortunately I played on the 1st. The same day my phone was locked.please open my line ***.
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Vodacom's replyOfficial
10 Apr 2020, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2020, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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maria M's updateReviewer Update
10 Apr 2020, 13:21Please respond since you keep on promising
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maria M's update10 Apr 2020, 13:21
Reviewer Update
Please respond since you keep on promising