No respect for clients, force them to pay more and give them less,

<p>I recently had an issue with Vodacom, who upon resoultion still waited 9 days for reactivation of my services. apprently signing a Vodacom contract is worse than a marriage, as not one shop and/or headoffice can change your banking details. Which is convenient for them who charge you bazaar fees for this. When communicated with a consultant they assured this will be removed, and confirmed telephonically, to may dismay this meant forcing you to pay by cutting your line without any communication about above problem. After having a heated argument and forcing the manager to assist me on Saturday, in Crest mall which was tricky as of the 7 customers in store 5 of them were highly irate. Despite being promised refusely that within 2 hours of payment my line will be reactivated 2 days and counting still nothing. Even after being bluntly told on a call to call centre after 20 mins of waiting toldto try again another day as there system is offline, this is the same story as Saturday. I Guess that only management can get online. How convenient. At least Cresta store Management are very effiecent at dealing with irratated clients.</p>