No resolution to queries..they just debit account every month

<p>for months i have been qiering vodacom data services, incorrect billing, claiming i used out of bundle data when my bundles are carried over. never resolved and they just take the payment and forget about it. when i stop derbit order they threaten to suspend line. the collections are not interested in the query cause its a service query not a collections query. if there was a network with better coverage in SA i would have long ported, but i feel stuck with the terrible service. vodacom has become super arrogant. every month i pay around R2000 for my lines, but never receive invoices. the app always gives an error for the invoice. i have foind vodacom service to be nothing short of disgusting. </p>