No resolution after 4 months, instead just empty promises

Good Morning

7 months ago we moved to our new house, upon arrival at the new house I notices drops n calls and signal as well as very slow internet speed (I mean really slow 3G slow) I mean MTN, Cell C, 8TA even has lte by us and yet Vodacom doesn't

I called Vodacom 4 months ago requesting a test site to be done, and they only sent a person to come and do a site survey 1 month later and even he (Linda) said that the signal was very very bad ), now I was promised feedback the following week and that never came (yes as usual in this country I had to call and write a complaint on your FB wall to get a response that sounds the same as all the other ones.) after so many promises of feedback and resolution I am fed up

Now 3 moths later and guess what, no feedback, no resolution and also no intention of assisting me, so I want to cancel my 2 contracts with you, as your ads lie (best 4G and LTE networks) and also my rights as a consumer are not being met at all) I also want my 2 contracts cancelled with no payment extra from my side , as the CPS clearly will be on my side regarding this matter.

You have not given me the appropriate service as you promised and you have not met my expectations as a client either, you have been giving me the same response over and over and the same calls over and over, saying youre waiting for a network manager to assist.

I expect you to get back to me so that we can make plans for the cancellations of the 2 contracts.