RM
Ross M
1 reviews | Active since Aug 2012
03 Feb 2026, 15:56
NO RESOLUTION
I am still waiting for feedback regarding my previous complaint which has had no other response, but your automated complaint resolution generic response.
27 Jan 2026 at 18:36 pm Dear Vodacom Accounts / Customer Resolution Team, I refer to my Vodacom contract account, which has recently been suspended despite my account being up to date with payments being made into the previous account number. As previously communicated (email sent
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Vodacom's replyOfficial
04 Feb 2026, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2026, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team