JL
Justin L
1 reviews | Active since Jun 2016
12 Oct 2017, 12:14
No resolution
I have been having this problem for about 2 months with no resolution i have phoned the call centre approx 15 times i have gone into the walk in centres i have set up a call me back which they never did. My voice message function has all of a sudden asked for a password i have never set up a password on my 121 function and no one seems to be able to fix this none of the default passwords work.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Oct 2017, 12:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Oct 2017, 12:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Oct 2017, 08:17Good Day Justin Lloyd
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was resolved. Resolution was sms'd to the number in question.
Regards
RO
Best regards,
Vodacom's reply16 Oct 2017, 08:17
Official
Good Day Justin Lloyd
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was resolved. Resolution was sms'd to the number in question.
Regards
RO
Best regards,