JS
Jeanine S
1 reviews | Active since Jan 2019
29 Jan 2019, 08:35
No reply to my emails or request
I have emailed and called multiple times and no response. I need to sort out my account that was paid in full. Vodacom still has an open account on my credit record. How can this be if I have paid it in full??????? I have been trying to solve the issue but no reply!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Jan 2019, 09:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2019, 09:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JS
Jeanine S's updateReviewer Update
29 Jan 2019, 09:11I will keep this accountable - please make this urgent!!!!!
JS
Jeanine S's update29 Jan 2019, 09:11
Reviewer Update
I will keep this accountable - please make this urgent!!!!!
JS
Jeanine S's updateReviewer Update
29 Jan 2019, 09:20How will you contact me?
JS
Jeanine S's update29 Jan 2019, 09:20
Reviewer Update
How will you contact me?