1 reviews | Active since Feb 2017

22 Aug 2017, 09:09

No reply or call from my last complaint

So Vodacom is quick to do something when people complain on Social Media but here I am like 2 weeks later and not a damned call or response from Vodacom about my missing airtime!

Really? Is that what you think of me?

0
Replies (3)
Vodacom
Vodacom's reply22 Aug 2017, 09:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update23 Aug 2017, 14:31
Reviewer Update
What is a "due course"? A year from now?
's update23 Aug 2017, 14:31
Reviewer Update
What is a "due course"? A year from now?