No reply from Vodacom!

A week ago I send a review on how Vodacom ripped me off on a new contract for a rooter (to connect with Wifi) I got a reply from Vodacom that a consultant will contact me as soon as possible. I still haven't heard anything from Vodacom. I am really unhappy of how we've been treated and how we've been bul**** into a contract for a new rooter that we only need from the beginning of February 2019, resulting in the fact that we now have to pay for 2 rooters for 4 months. In the meantime we cancelled the old rooter 2 weeks ago with the promise that it will be confirmed by Vodacom, which hasn't happened yet.

What's more, is that one of the consultants of Vodacom with whom I spoke on 21 November to find out if the old rooter has been cancelled, told me that the lady that talked us into the new rooter, ripped us off. We have to pay R173.04 for 5 Gigs on the new rooter, while we could get a deal for R149 for 10 Gigs of data.

I am waiting to hear of the cancellation of the old rooter has actually been done after 2 weeks and how Vodacom is going to accommodate me in this *******. Otherwise, I am going to the media and social media to tell everybody how Vodacom treats their loyal clients of many years.