JC
Johanna C

1 reviews | Active since Feb 2013

03 Jul 2015, 12:49

NO REPLY Broken again 4th time Job no. ***1/1

Somebody did phone me and responded that the insurance will not pay for broken phone but still I do not have a phone. I've got a contract paying full price!! With NO PHONE<br> <br> Nobody is responding<br> <br> <br> last sms I got<br> <br> <br> was 30/6/2015 the phone is in the quality assessment process???<br> <br> <br> I phone ***5 but nobody answer <br> <br> I mail to Cynthia Maluleke I can see she is reading the mail but do not answer me for the 2de mail no answer.<br> <br> <br> PLEASE I CAN NOT BE THIS LONG WITHOU A PHONE<br> <br> <br> I'VE GOT TO PAY FULL PRICE FOR A CONTRACT PHONE I DO NOT HAVE BECAUSE IT IS BROKEN FOR THE 4TH TIME.<br>

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2015, 16:04
Official
Hello munati.redbaan,

I attempted to contact you telephonically with feedback on your repair.

The device was repaired and is en route to the store.

Please refer to the email I sent you for further details.

Regards
Fabian