1 reviews | Active since Jul 2016
NO REPLACEMENT PHONE ARE REDUCES PREMIUM
AFTER MY PREVIOUS COMPLAINT WHICH I WAS INFORMED TO HAND IN MY PHONE TO THE VODACOM STORE FOR REPAIRS ON A PHONE BARELY A MONTH OLD I HAVE DEMANDED A NEW PHONE. I WOULD LIKE TO KNOW IF I WILL BE PROVIDED WITH A RELIEF PHONE WHILE MINE IS IN FOR REPAIRS. FURTHER WILL I BE ALLOCATED A PRIMUIM REDUCTIONS ON MY HANDSET.
VODACOM EATS MONEY BUT NEVER SPITS BACK TO CUSTOMER.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team