LS
Lucille S
1 reviews | Active since Nov 2011
26 Jan 2026, 12:09
NO RENEWAL OF CONTRACT
8 Feb 2025 I told Vodacom not to renew my contract and someone did a reconcillation and I was told that it was canceled and nothing is owing. Now that I want to upgrade my numbers I am told that I am owing a R1000 how the hell do they get to this figure and where is the person that reconcilled the account?
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Vodacom's replyOfficial
26 Jan 2026, 13:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2026, 13:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team