1 reviews | Active since Sept 2016

27 Dec 2018, 12:33

No regard for us!

On 20 December we lost vodacom signal in Stoffberg and surrounding area. On the 21st one of the farmers drove 60 Km to Middelburg to report the loss of signal. Since then several people, including myself reported the problem. It is the 27th today and still no signal.

Seriously???

0
Replies (2)
Vodacom
Vodacom's reply27 Dec 2018, 12:57
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply27 Dec 2018, 16:33
Official
Dear Nico, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We tried calling you today on numerous attempts and the call goes directly to voicemail. Please provide us with an alternate contact number should you still require assistance with your query.  Regards Consumer Website Team(SA)