MO
Michael O
1 reviews | Active since Jan 2012
30 Dec 2021, 09:46
No regard for loyal customers.
I have been a loyal Vodacom customer for more than 20years NEVER paid an account late. This month after doing an upgrade and Vodacom making a mistake with their system my line has been blocked and I cannot get them to remedy the situation.... SHOCKING!!
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Vodacom's replyOfficial
30 Dec 2021, 11:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Dec 2021, 11:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team