No regard for human life

I have had a contract with Intellicell now the contract ended on the 31st of March, when I called them on the 30th of March to ask if my number would still be active as I can not go to a vodacom shop to rica my sim I was told I have nothing to worry about the sim will still work, so on the 31st low and behold the sim is not working, so I contact vodacom to see if they can help, I was told to go to a vodacom shop, so vodacom will have their clients put their life in danger so they can continue making money off you. They allow sim swops to be done over the phone were we all know the amount of ***** that has created with people's banking app etc but they can help an existing client to activate a already used sim for 2 years.