No regard for customer service

So this is my second post on this forum regarding the despicable service I have received from Vodacom this far. (in only 3 weeks)

Firstly it took them two weeks to get the order through. I then got sent the wrong deal. I've had the device for 3days now without any network, because my number was not ported. What is worse is that the sim card I received isn't even RICA'ed according to a person I spoke to from the porting department.

So i am sitting with a device that can't do anything and I spent all my airtime and data on my Cellc sim, because I was supposed to be ported

So yesterday I phoned around whole day just to different departments, but no one can help me.

So Vodacom... How bad must your staff be treated for them to do the minimum when handling client queries.? How can you as a company allow your clients to be treated with such disregard.? Why should I trust that I will in future receive better service.?

I am really struggling with the fact that you have dropped this low.

I am utterly disgusted with your service.

Also, I am still waiting on Fergus who I took the phone with, to call me after it was said that he would call me shortly... Well it's been over an hour.

Pathetic!!!!!