1 reviews | Active since Apr 2016
No refund since July
I returned a mobile wifi router in July due to poor service. Since then I have still been billed for this device. I called in last month & spoke to Mpho Leshiba & Kabelo Molusi for my refund. The contract is still active & I have not gotten my refund.
I have sent numerous e-mails today to ********** & they keep telling me they can't get hold of me on ********** 150. This is my number. How did other people get hold of me today. How did I receive your sms & e-mails on this phone. Stop playing games. I want my money.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team