No refund received after ******* **** cancelled
<p>Case 1- ********** ********** refers. A month has passed and the refund has not been credited to my account.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I have still not been contacted or been credited with the refund that was agreed....
I have still not been contacted or been credited with the refund that was agreed....
Dear Mark,
Feedback has been provided.
Regards,
Cassandra
Dear Mark,
Feedback has been provided.
Regards,
Cassandra
Dear Mark,
Feedback has been provided.
Regards,
Cassandra
Dear Mark,
Feedback has been provided.
Regards,
Cassandra
Cassandra - I've received no feedback and no refund. My patience is running out. If this is not sorted out by end of tomorrow I will cancel my Vodacom account and move to MTN.
Cassandra - I've received no feedback and no refund. My patience is running out. If this is not sorted out by end of tomorrow I will cancel my Vodacom account and move to MTN.
I've cancelled my Vodacom account. Although Vodacom couldn't even get that right... I'm just so sick of all the lousy, ****py service in this country. Cassandra - sleep well tonight knowing you have lost Vodacom a customer, although I guess you don't care one bit.
I've cancelled my Vodacom account. Although Vodacom couldn't even get that right... I'm just so sick of all the lousy, ****py service in this country. Cassandra - sleep well tonight knowing you have lost Vodacom a customer, although I guess you don't care one bit.