LO
Loandri O
1 reviews | Active since May 2012
26 Aug 2015, 11:50
No refund on Apple Ipad Air under guarantee
My Ipad Air stopped working after 8months of usage. Took it to Vodacom, they directed me to Ifix as vodacom cant fix it. Ifix said it was irrepairable, but to take it to Istore but not to say they worked on it. <br> IStore saw that Ifix worked on it and refused to do anything.<br> Vodacom is refusing to give me a new Ipad as they should if the problem cannot be fixed.<br> It is a hardware fault on the ipad itself and needs to be replaced.<br> I still have to pay my debit order every month, but they arent replacing the Ipad.<br> I need a new Ipad!!!
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Replies (1)Vodacom's replyOfficial
26 Aug 2015, 13:53Hello Loandri,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply26 Aug 2015, 13:53
Official
Hello Loandri,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
