no refund of airtime purchased by mistake

<p>On 20 March 2017, I logged onto internet banking. I did a pre-paid airtime transfer to my cell phone.</p> <p>the amount should have been R100.00, but by mistake I transferred R1000.00. I phoned ***to get this reversed. I am told that they cannot reverse this. because I have the airtime. I want the airtime taken back and my R1000.00 returnded to me. I know that they can do this for debit orders, it is in escence the same principle, and they will not do it. I do not need R1000.00 artime, I jsut want this reversed.</p> <p>I asked Vodacom to assist and thet tell me it cannot be reversed</p>