TH
Thokozile H
1 reviews | Active since Jan 2025
26 Jan 2025, 12:27
No refund from Vodapay&Netflorist.
Wrote a review about Vodapay/Vodacom last week.Received a call for the 1st time from them (thanks to Hellopeter) since my request for a refund 2 months&3 weeks ago.
The caller said they will send me an email,where I should send proof of purchase.4 days later email hasn’t been received.
I just want my money back.I don’t even intend making and online purchase through Vodapay anymore.Maybe if I do ordered directly with Netflorist none of this drama would be happening.
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Replies (1)Vodacom's replyOfficial
27 Jan 2025, 07:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2025, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
