TH
Thokozile H

1 reviews | Active since Jan 2025

26 Jan 2025, 12:27

No refund from Vodapay&Netflorist.

Wrote a review about Vodapay/Vodacom last week.Received a call for the 1st time from them (thanks to Hellopeter) since my request for a refund 2 months&3 weeks ago.

The caller said they will send me an email,where I should send proof of purchase.4 days later email hasn’t been received.

I just want my money back.I don’t even intend making and online purchase through Vodapay anymore.Maybe if I do ordered directly with Netflorist none of this drama would be happening.

0
Replies (1)
Vodacom
Vodacom's reply27 Jan 2025, 07:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team