1 reviews | Active since Sept 2014
NO RECEPTION YET I NEED TO PAY
Hi there;<br> <br> I have been a Vodacom contract customer for years now. I recently moved to Broadacres in Johannesburg Sandton, and have no reception in the area (NO SERVICE). So I am unable to use my handset.<br> <br> I have flagged it with Vodacom, and it took them a month to investigate.<br> <br> Feedback was provided that the Vodacom tower was removed some months ago and they are aware of the problem. This does not solve my problem: I am paying subscription fee to Vodacom of R 350 on average, yet I am unable to use my phone. so I am paying for a service I can not use.<br> <br> Please get back to me with an action plan, or you will loose me (and 23 other Vodacom users in my estate) as Vodacom customers.<br> <br> Regards<br> <br> Werner Koen
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
